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About us

About
Auslands Care

Auslands Care is ready to help you reach your NDIS goals as a trusted NDIS provider in Melbourne.

  • Trusted care
  • Person-centred
  • Making a difference
Support worker and a young girl learning together
Woman in a wheelchair enjoying time outdoors with a child
Smiling young woman holding a flower outdoors
Award-winning care Enablement Awards 2023
NDIS registered Quality & safeguards
Woman in a wheelchair working at a bright window
We don’t just see our clients as individuals needing assistance — we immerse ourselves in their experiences.
— The Auslands Care team
Your trusted partner in NDIS care

Personalised NDIS care, designed just for you.

Auslands Care is a trusted NDIS provider committed to empowering every individual on their journey to a healthier and happier life. We actively engage our participants and provide the support they need through personalised NDIS care plans tailored to their unique needs and preferences.

We are more than just a care provider; we are passionate advocates for well-being. Participants can expect thoughtfully designed programs, referral services, and a rich array of cultural activities. Our goal is to foster an inclusive community where everyone feels valued and supported.

What truly distinguishes us is our deep-rooted belief in empathy and understanding. We immerse ourselves in our clients’ experiences to gain a genuine understanding of their challenges and aspirations, allowing us to go beyond conventional NDIS care and offer services that genuinely transform lives.

Our support story is not solely about providing aid; it’s a narrative of compassion and growth. Together, we weave a tapestry of care that celebrates diversity and builds lasting connections within our community. Join us today and experience personalised NDIS care redefined.

Plan your path

Start My NDIS Journey

Tell us a bit about yourself so we can create the right support plan for you.

  1. Step 1 Tell us about you
  2. Step 2 We give you a call
  3. Step 3 Your support plan
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Why us

Why choose
Auslands Care

Choosing a compassionate and reputable provider can make a significant difference in your NDIS care experience. Our commitment extends beyond mere assistance — we strive to be a reliable partner, offering outstanding support to meet your expectations.

Explore our services
Values

Our Values

The foundation of our services is built on these six care values. Choose one on the wheel to learn more.

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Passion for care

We strive to make a positive impact in the lives of those we serve.

Auslands Care’s Mission & Vision

We are driven by a clear purpose and guided by a vision for a more inclusive and compassionate community. Our mission and vision shape everything we do.

Our purpose

Mission

Recognising the unique needs of each individual, we offer NDIS services that reflect personal preferences and requirements. Our experts are dedicated to delivering the right support to individuals who are disadvantaged and marginalised.

— The Auslands Care team

Our future

Vision

We aspire to provide every Australian with the dignity and autonomy to live in a place of their choice. Our team encourages active social participation within a culturally rich environment.

— Dignity, choice & community

How we work

Our Principles

The core principles guiding our work.

  1. Cultural recognition We provide NDIS services that respect and honour diverse cultures.
  2. Empowerment We encourage participants to embrace their independence.
  3. Clear communication We prioritise sensitive communication that meets our clients’ needs.
  4. Client-centric approach Our clients’ needs are always at the forefront.
  5. Meaningful connections We promote interactions that foster relationships and community.
  6. Professional integrity Our team comprises qualified professionals committed to excellence.
Recognition

Recognised for excellence

Our awards are a testament to our commitment to exceptional care — and a recognition of our entire team’s dedication and hard work.

  • Enablement Awards 2023 Enablement Awards 2023 Winner — The Most Outstanding Respite Services Provider in Australia
  • Australian Enterprise Awards Australian Enterprise Awards APAC Insider award winner
  • NDIS registered provider NDIS registered provider Delivering quality, safeguarded supports
Auslands Care support team members ready to assist participants We’re here to help

Get in touch

We’re here to answer your questions and help you get started.

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